Legal

Terms of Service

Last updated: 16 June 2026 · Governed by the laws of Ireland

These Terms of Service (“Terms”) govern your use of the DistroShift platform. By creating an account or using DistroShift, you agree to these Terms. Please read them carefully.

1. The service

DistroShift is a staff management platform for Irish businesses, providing tools for roster management, leave, attendance, staff records, broadcasts, and — where applicable — tip distribution in compliance with the Payment of Wages (Amendment) (Tips and Gratuities) Act 2022 (“the Act”). The platform serves businesses across a range of sectors including hospitality, pharmacy, golf, spa, hair and beauty, and others.

The platform is operated by DistroShift (“we”, “us”, “DistroShift”). Contact: info@distroshift.com.

2. Eligibility

You may use DistroShift only if:

You are operating a business located in the Republic of Ireland.
You are at least 18 years of age.
You have the legal authority to bind the business entity you are registering.
Your use complies with all applicable Irish and EU laws.

3. Your responsibilities

As the business operator using DistroShift, you are responsible for:

Ensuring the accuracy of all staff records, hours, and operational data entered into the platform.
Complying with all applicable Irish employment law, including — for tipping venues — the Payment of Wages (Amendment) (Tips and Gratuities) Act 2022 and the requirement to provide staff with written statements within the required timeframe.
Complying with working time, leave, and payroll obligations under the Organisation of Working Time Act 1997 and related legislation.
Obtaining any necessary consent from staff members for the processing of their personal data (including IBANs) as required by GDPR.
Keeping your account credentials secure and notifying us immediately of any unauthorised access.
Ensuring that invited users (e.g. managers) are authorised to access the platform on behalf of your business.

4. Compliance disclaimer

DistroShift provides tools to assist with staff management and compliance. It does not constitute legal advice. You remain solely responsible for ensuring your employment practices — including, where applicable, tip distribution — meet all statutory requirements. We strongly recommend obtaining independent legal or HR advice on your obligations.

5. Acceptable use

You must not use DistroShift to:

Enter false or misleading staff, hours, leave, or operational data.
Circumvent or undermine your employees’ statutory entitlements, including — for tipping venues — their right to fair tip distribution as required by law.
Attempt to gain unauthorised access to other users’ accounts or data.
Reverse engineer, copy, or resell any part of the platform.
Use the platform for any unlawful purpose.

We reserve the right to suspend or terminate accounts that breach these terms without notice.

6. Data and privacy

Your use of DistroShift is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You confirm that you have read and understood the Privacy Policy.

As a business using DistroShift to process staff personal data, you act as the data controller and DistroShift acts as your data processor under GDPR. Our full Data Processing Agreement (DPA) is accepted digitally at account creation and governs how we process staff personal data on your behalf, including sub-processors, security measures, breach notification, and deletion procedures.

7. Intellectual property

All software, design, content, and documentation within the DistroShift platform is owned by or licensed to DistroShift. You are granted a limited, non-exclusive, non-transferable licence to use the platform for your internal business purposes only. Nothing in these Terms transfers any intellectual property rights to you.

8. Availability and changes

We aim to maintain high availability but do not guarantee uninterrupted access to the platform. We may update, modify, or discontinue features of DistroShift at any time. We will give reasonable notice of any changes that materially affect your use of the service.

9. Limitation of liability

To the maximum extent permitted by Irish law, DistroShift’s total liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total fees paid by you to DistroShift in the 12 months preceding the claim.

DistroShift is not liable for: indirect or consequential loss; loss of profits or revenue; fines or penalties imposed by the WRC, the Data Protection Commission, or any regulatory body; or loss arising from inaccurate data entered by you or your staff.

10. Termination

You may delete your account at any time from Settings → Company → Danger Zone. Deletion is a soft delete — your data remains recoverable for 30 days, after which it is permanently purged. We strongly recommend exporting your compliance records before deleting, as Irish employment law requires you to retain payroll and working-time records for 3–6 years regardless of platform. We may terminate your account for material breach of these Terms.

11. Governing law

These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Irish courts.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Your continued use of DistroShift after that date constitutes acceptance of the updated Terms.

13. Contact

For any questions about these Terms, contact us at info@distroshift.com.